Services_UX/UI Design

Customer-centric UX/UI Design for Web Applications and Digital Platforms

We collaborate closely with our clients to design experiences that help users complete tasks efficiently, encourage adoption, and reinforce a clear, consistent brand presence.

Google Reviews 5.0 [73]

Megan Matthews

Counties Energy Trust

Five stars

“From the outset, Razor took our brief and brought it to life. They were consistently easy to communicate with, went well beyond the initial scope, took time to truly understand our goals, and remained flexible and patient as the project evolved.”

Designing a new platform or improving an existing one?

Talk to the team

UX/UI Design Services for Operational and Digital Platforms

With 20 years of experience designing and delivering digital platforms, we approach UX/UI design with a clear understanding of how complex digital systems function.

Our work spans web applications, internal business platforms, operational dashboards, customer-facing systems, and brand-led marketing websites, where understanding customer mentality and thinking several steps ahead helps guide the behaviours and outcomes that matter most.

Before designing screens, we define structure, clarify user roles, and map journeys, ensuring every interaction supports clearly defined objectives. UX/UI is developed in close alignment with engineering and strategy to ensure that what our designers create is intuitive, technically sound, and commercially effective.

Capabilities_

User Experience Strategy & Research

Structured discovery to understand user roles, behaviours, constraints, and objectives. We identify friction points, clarify requirements, and define how users should move through a system before design begins.
Information Architecture & User Flows

Clear structuring of navigation, hierarchy, and interaction pathways. We design systems so users can move logically from task to task, without confusion or unnecessary cognitive load.
Design Systems & UI Libraries

Structured component libraries and interface standards that ensure consistency across complex platforms. This supports scalable development, faster iteration, and long-term maintainability.
UX Prototyping & Validation

Low- and high-fidelity prototypes used to test flows, validate assumptions, and refine usability before development begins — reducing risk and improving confidence in delivery.

Technologies we work with_

Figma
VueJS
Inertia.js
Tailwind CSS
shadcn.ui

Reasons to work with RAZOR_

[01]

Tailored execution

We start by understanding the objective you’re working to achieve. By clarifying priorities, constraints, and success metrics early, we design around your users, workflows, and operational context, ensuring every interaction is purposeful from the first concepts we create.
[02]

Thoughtful exploration, focused execution

We apply UX principles to deliver deliberate and well-considered design decisions. By first exploring possibilities, defining solutions, conceptualising the experience, and analysing user response, we create interfaces grounded in user behaviour and your business objectives.
[03]

Designed for longevity

We build using modern, well-supported frameworks selected for maintainability and long-term stability. Design systems, component libraries, and structured documentation ensure your platform can evolve without requiring constant reinvention.
[04]

Integrated delivery

Our UX/UI work sits alongside development and digital strategy. Designers and engineers work together from the outset, ensuring every solution is aligned with strategy, practical to implement, and built for real-world performance.
[05]

Built fast, built smart

We move quickly, but never carelessly. We follow industry best practices, design tools and established libraries to accelerate the design process, without compromising on design integrity, code quality, or long-term stability. The result is work that hits its target and stands up to real-world use, scale, and scrutiny.

Our Approach_

We design with purpose and build for real-world performance

We define user roles, business objectives, constraints, and success metrics before moving into design, so every interface decision has a reason behind it.

Define

We define user roles, business objectives, constraints, and success metrics before moving into design. Through structured discovery and stakeholder alignment, we establish a clear direction.
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- Discovery sessions & stakeholder alignment
- User role definition
- Workflow & journey mapping
- Success criteria & performance goals
- Technical & system considerations
Execute

We translate insight into interface direction. Wireframes, flows, and prototypes are developed to shape navigation, hierarchy, and interaction patterns. Design decisions remain closely aligned with engineering constraints to ensure implementation is clean and efficient.
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- Wireframing & user flows
- Interaction design
- Interface systems & component design
- Responsive behaviour considerations
- Design system development
Confirm

Before development progresses too far, we test and refine. Through prototyping, stakeholder feedback, and usability review, we ensure direction is clear, practical, and aligned with both user behaviour and business goals.
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- Interactive prototypes
- Stakeholder review cycles
- Usability refinement
- Iterative improvement
Evolve

Launch is not the end of UX. As platforms evolve, so do user expectations and operational demands. We support ongoing refinement, feature evolution, and interface improvements to ensure usability remains strong as systems grow.
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- Iterative interface enhancements
- Design system updates
- Ongoing optimisation
- Collaboration with development teams