Privacy Policy

RAZOR (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and manage personal information when you interact with us, through our website, by email, by phone, or while working with us as a client or partner. We handle personal information in accordance with the New Zealand Privacy Act 2020.

Collection of Personal Information

When you contact us or engage us for services, we collect the information you choose to provide. This typically includes your name, email address, phone number, and the company or organisation you represent. If you enquire about a project, we may also collect information relevant to understanding your requirements and delivering our services.

When you visit our website, certain technical information is collected automatically. This may include your IP address, browser type, device information, and general usage data. We use cookies and analytics technologies to understand how our website is used and to improve its performance and usability.

We only collect information that is reasonably necessary to operate our business and maintain a professional working relationship with you.

Use of Personal Information

This includes responding to enquiries, preparing proposals, managing projects, providing support, and maintaining client relationships. Website usage data helps us refine our digital presence and improve how our services are presented and delivered.

If you choose to receive updates from us, we may occasionally send communications about our services or relevant industry insights. You may opt out at any time through an unsubscribe link, or by contacting us directly.

We do not sell personal information.

Disclosure of Personal Information

We may share your personal information with third parties if doing so is for or directly related to the purposes for which you have provided the information to us, where required or permitted by law or where you give us your permission to do so.

We may disclose personal information to trusted third-party providers who support our operations, including hosting providers, cloud infrastructure services, analytics platforms, accounting systems, and professional advisers. These disclosures are limited to what is necessary for those providers to perform their services.

Data Security and Retention

We implement reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, or disclosure. While no digital system can provide absolute guarantees, we maintain a secure infrastructure and controlled access to information.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or to meet legal obligations. When information is no longer required, it is securely deleted or anonymised.

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction if it is inaccurate.

For privacy-related enquiries, please contact:

Email: [email protected]
Phone: 09 280 4401
Website: https://razor.nz/