Marc Briggs has been in the relocation industry for over 15 years. During this time, he noticed that requesting quotes and booking a carrier was far too difficult for customers and carriers alike. So, he approached RAZOR to develop a seamless, all-in-one platform that simplifies the moving process. 

The result is a professional, user-friendly website that allows customers to easily request quotes and compare prices while giving carriers the tools to manage enquiries and grow their business. Book My Move is now a trusted digital solution connecting customers with reliable removal carriers throughout Auckland. 

Keep reading to delve deeper into Book My Move's website project. 

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Razor Case Study - BMM

Book My Move is a New Zealand-based platform founded by Marc Briggs, a professional with over 15 years experience in the removals and relocation industry. The service connects customers needing reliable moving solutions with vetted carriers, revolutionising the removals industry.

Marc envisioned a platform to fill a critical gap in the moving industry: a centralised, reliable hub where customers could easily request quotes and compare prices, while carriers could efficiently manage enquires and secure more work. 

However, creating such a system came with some challenges:

  • A user-friendly interface for two distinct audiences - customers and carriers
  • A professional and credible website that establishes trust
  • Clear, persuasive content to educate users about the service and its value

Marc needed a partner who could handle both the technical aspects and content creation to bring his idea to life. RAZOR’s expertise in website design and development is why he chose us. He discovered us while researching website development agencies in Pukekohe, and was drawn to our reputation for delivering functional, user-focused websites tailored to New Zealand businesses.

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Our approach:

Website Design & Development

  • Created a dual-dashboard system to cater to customers and carriers
    • Customers can request quotes through a simple form, compare offers, and book their move. 
    • Carriers can build profiles, respond to job inquiries, and track their leads. 
  • Designed a clean, professional interface with a user-friendly layout to inspire confidence in both audiences. 

Content & Copywriting

  • Developed clear, engaging content that highlighted the platform’s benefits, including convenience, reliability, and a vetted carrier network. 
  • Crafted FAQs, form instructions, and calls to action to guide users effortlessly through the platform. 

Graphic Design

  • Enhanced the platform’s visual appeal by working within the constraints of the existing logo, ensuring the overall design reflected trustworthiness and modernity. 

By combining user-focused design, compelling content, and intuitive functionality, we delivered a platform that met Marc’s vision.

Book My Move is now a trusted solution for customers and carriers. 

  • Streamlined User Experiences: customers can easily compare quotes, while carriers benefit from an intuitive system to manage leads. 
  • Credibility and Growth: the professional design and clear messaging position Book My Move as a reliable resource, encouraging more users to engage with the platform. 
  • Business Expansion: carriers now have an effective tool to grow their business through increased  visibility and streamlined communication. 

Bonus Benefits

  • Marc now has a scalable platform to expand his services across other regions throughout New Zealand. 
  • The website serves as a model for innovation in the moving industry, setting Book My Move apart from competitors.
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